Jamaica is rapidly becoming a global hub for outsourcing, particularly in the areas of IT, sales, administration, and customer service. With a well-educated, English-speaking workforce, the country offers a unique blend of cultural compatibility and professional capability. Jamaica’s proximity to North America allows for seamless collaboration and overlapping work hours, which is crucial for real-time business operations. Most importantly, businesses can realize cost savings of up to 60% compared to hiring in the U.S. or Canada—without sacrificing quality. Labour costs, office space, utilities, and employee benefits are all substantially lower, allowing companies to reallocate resources toward growth and innovation.
Beyond affordability, outsourcing to Jamaica with a managed staffing solution removes the operational burden from your internal teams. We handle recruitment, HR, training, scheduling, and performance monitoring, giving you the results without the headaches.
The benefits of this approach are significant:
- Reduced overhead costs
- No need to manage payroll or compliance
- Faster hiring and onboarding
- Scalable teams based on your business needs
- Improved focus on core business activities
- Performance accountability and metrics-driven management
This means you get a high-performing team ready to work for you, without the complexity of managing them day to day.
Choosing a managed services model over hiring staff directly offers businesses greater flexibility, reduced risk, and faster scalability. When you hire employees in-house, you're responsible for recruiting, training, payroll, benefits, compliance, and day-to-day management. all of which require time, resources, and dedicated HR infrastructure. With managed services, all of that is handled for you. You gain immediate access to trained professionals, performance is monitored and optimized on your behalf, and teams can be scaled up or down quickly without the complexities of traditional employment. This not only lowers your operational burden but also ensures consistency, accountability, and high service standards, without the overhead and long-term commitment of building and managing your own team.
- Perfect for solo business owners needing part-time support.
- Manage emails & calendar
- Appointment booking
- Data entry & basic admin
- Receipt and expense tracking
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10 hrs/week (40 hrs/month)
- Great for growing businesses ready to delegate the daily grind.
- Everything in Plan 1
- Invoice creation & payment follow-up
- Customer service (email/chat)
- CRM updates
- Light follow-up with leads/clients
20 hrs/week (80 hrs/month)
- Full-time help without the full-time hiring process.
- Everything in Plan 2
- Simple admin/tech client support
- Social media creating & scheduling
- Dedicated Account Manager
- Weekly reports & task tracking
40 hrs/week (160 hrs/month)
- Double the coverage or split between two team members.
- Everything in Plan 3
- Two full-time people
- Project management
- High-volume customer support
- Incoming/Outgoing customer calls
80 hrs/week (320 hrs/month)
- - Podcast Recording
- - Podcast Post Production
- - Podcast Publishing
- - Podcast Promotion
- - Podcast Distribution
- - Answering Calls
- - Bilingual support (Spanish/English): +$150/month
- - Weekend or after-hours support: +$200/month
- - Dedicated account manager: +$100/month
- - Digital Marketing Services: start at $99/month
- - Website Services / Email & Hosting Services
- For businesses needing expert, uninterrupted support in one area, we offer Dedicated Services, skilled professionals assigned exclusively to a single role such as:
- - Sales Representatives
- - Web Designers
- - Collection Agents
- Our Dedicated Services provide skilled team members focused solely on one role, no mixed tasks, just dedicated expertise.
- Same affordable rates. 100% focus. Consistent support.